[Close] 

General Manager

Description
JOB OVERVIEW:
Create and maintain customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with hotel's profitability goals.
REPORTS TO: Vice President of Operations
ESSENTIAL JOB FUNCTIONS:
1. Perform administrative duties including: reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc. Critically review reports of occupancy, revenue etc. Make judgments and implement changes to maximize profits. Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc. Formulate complex reports. Communicate with the public, staff, corporate office and owners.
2. Interview, hire supervise and counsel department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team.
3. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and approve discipline and all terminations.
4. Participate in community affairs and maintain positive public image for Crescent and hotel. Meet with potential and current clients and promote hotel.
5. Communicate both verbally and in writing to provide clear direction to staff.
6. Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel. Greet and maintain rapport with associates and customers.
7. Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.
8. Appropriate handle associate issues in conjunction with Human Resources following Crescent policies.
9. Perform any other job related duties as assigned.
MINIMUM QUALIFICATIONS:
Prior experience as a full-service General Manager.
Working knowledge of financial/accounting procedures.
Ability to work AM and PM shifts, including weekends and holidays.
Ability to read, write and speak the English language fluently.
ADDITIONAL QUALIFICATIONS:
Ability to be flexible with constantly changing environment.
Brand experience helpful.
Advanced knowledge of Microsoft Office.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
Basic mathematical skills and ability to make accurate mathematical calculations.
Ability to effectively deal with guest and employee concerns in a friendly and positive manner.
Ability to access and accurately input information using a moderately complex computer system.


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

General Manager(03981) - 127 Main St
Hackettstown, NJ Domino's Pizza
Assistant General Manager
East Brunswick, NJ Taco Bell
Assistant General Manager
Jersey City, NJ Taco Bell
Assistant General Manager
Somerville, NJ Taco Bell
General Manager
Somerville, NJ Taco Bell
Apprentice General Manager
Princeton, NJ Chipotle Mexican Grill