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Van Driver

Description
CRESCENT Hotels & Resorts one of North America's premier hotel management companies is now hiring at our Crowne Plaza Englewood location.
At CRESCENT our job is to take care of you so you can take care of our guests
We offer Medical, Dental & Vision benefits 60 days. .
Eligible for Vacation and Personal time.
401 K after 6 months.
Hotel Room rates discount for family and friends
Grow with us , the results will be a rewarding career.
JOB OVERVIEW: Transport guests in a prompt, friendly and courteous manner using safe driving practices.
REPORTS TO: Front Office Manager
ESSENTIAL JOB FUNCTIONS:
Comprehend and abide by all traffic regulations while transporting customers to and from the airport terminal or other designated site.
Park guest vehicles and/or retrieve valet parked guest vehicles in a timely and courteous manner; use claim tickets to ensure appropriate delivery of vehicle. Move from door post to and from other areas throughout the hotel in response to customer needs.
Greet guests immediately with a friendly and sincere welcome. Open car doors for arriving and departing hotel customers.
Respond immediately to customer inquiries regarding hotel features, services and assistance. Provide clear and understandable directions to hotel facilities and nearby attractions.
Maintain driveway traffic flow to allow main hotel entrance accessibility ensuring ample space for passenger and luggage loading and unloading.
Listen, understand and respond immediately to guest and associate inquiries and requests for assistance.
Lift luggage, packages and boxes from cars, buses, vans and carts, placing items on the ground, onto baggage carts, conveyors or other vehicles.
Clearly communicate the features, and services of the hotel facilities.
Perform any other job related duties as assigned.
MINIMUM REQUIREMENTS:
Must hold an valid Drivers License with excellent record as verified by Motor Vehicle Report
A minimum of 1 years driving experience with at least 6 months driving hotel guests preferred but not required.
ADDITIONAL REQUIREMENTS:
Must have the ability to communicate in English.
Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times.
Must be able to communicate well with guests.
Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger.
Ability to ascertain information from luggage tags, claim checks and to identify specific airline/customer pickup and drop off points and street signs.
Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage.
Ability to stand, walk and/or sit and continuously.


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